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Shipping Policy

Shipping Information

Shipping Within Germany

We offer free standard shipping on all orders over €50 within Germany. For orders under €50, a flat shipping rate of €4.99 applies.

  • Processing Time: Orders placed before 2 PM are processed the same business day
  • Delivery Time: 1-2 business days with DHL
  • Tracking: You'll receive a tracking number via email once your order ships

International Shipping

We currently ship to the following countries within the European Union:

  • Austria, Belgium, Denmark, France, Italy, Luxembourg, Netherlands, Poland, Spain, Sweden

Shipping Cost: €9.99 for orders under €100, FREE for orders over €100
Delivery Time: 3-7 business days depending on destination

Express Shipping

Need your order faster? We offer express shipping options:

  • Express Germany: Next business day delivery - €12.99
  • Express EU: 1-3 business days - €19.99

Express orders must be placed before 12 PM (noon) for next-day processing.

Order Tracking

Once your order ships, you'll receive an email with:

  • Tracking number
  • Direct link to track your package
  • Estimated delivery date

Shipping Restrictions

Please note:

  • We do not ship to PO boxes or military addresses
  • All electronics are shipped with appropriate packaging and insurance
  • Signature may be required upon delivery for high-value items

Questions about shipping?

Contact us at electronics.helpcenter@gmail.com

Location: Düsseldorf, Germany

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